Famille Capital Pty Ltd are guided by our values which include discretion. In this regard, we treat your information like it’s your information. We understand the importance of protecting the privacy of an individual’s personal information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).

This policy outlines how Famille Capital gathers, stores, verifies, uses, and shares your information, as well as the circumstances under which your data may be accessed.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au

Collection of Personal Information

Famille Capital gathers and retains personal information necessary for delivering our products, services, and carrying out our core business functions.

The types of personal information that Famille Capital may collect includes:

• Contact and identification details such as your name, address, phone number, email, and date of birth.

• Information about your personal affairs, including assets and personal belongings.

• If you are representing another entity (as an employee, director, beneficial owner, beneficiary, or other representative), information about that entity and your connection to it.

• Financial and credit-related personal information.

• If you access our website, we may collect additional personal information about you in the form of your IP address or domain name. Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and any linked websites are not subject to our privacy policies and procedures.

Typically, we only collect your information when you provide it to us directly or when it is supplied under your authorization. For example, we might need to collect personal information from you when you apply or inquire about a product or service, as required by law. Occasionally, we may also obtain information from third parties, such as credit reporting agencies, share registries, or regulatory bodies. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

The information we collect will always be limited to what is necessary to offer our services.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties, where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

We store your personal information in different ways, including in paper and electronic form. The security of your personal information is important to us. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Famille Capital will not charge any fee for your access request.
In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us using the form below [Link to contact us form]